Skip to main content
•
Live chat (10am-4pm)
Search
My Account
Toggle Search form
Toggle Main menu
Home
(current)
Find a home
Toggle Dropdown
Find a home
Rent a home
Buy a home
Exchange your home
View all for Find a home
Top links for Find a home
Apply for a home
Exchange your home
Shared Ownership
You and your home
Toggle Dropdown
You and your home
Paying your rent
Repairs
Your tenancy
Safety at home
Improvements
Permissions, alterations and pets
Buying your existing home
Home insurance
Range and Pennine Courts
Caring for your home
Leaseholders
Energy Efficiency
View all for You and your home
Top links for You and your home
Ways to pay your rent
Our repairs service standard
Aids and adaptations
Your voice
Toggle Dropdown
Your voice
Your say
Complaints and compliments
What you have told us
View all for Your voice
Top links for Your voice
Send us a complaint or compliment
Ask your Challenge Group
How you can get involved
Your community
Toggle Dropdown
Your community
Anti-social behaviour
Grounds maintenance
Car parking and garages
How your council can help
Neighbourhood consultations
Changes in your neighbourhood
View all for Your community
Top links for Your community
Report ASB
Apply for a garage
Neighbourhood plans
About us
Toggle Dropdown
About us
About the Trust
Work for us
Our people
How we are doing
Documents
News
View all for About us
Top links for About us
Jobs
Our Annual Review
Corporate Plan 2023-28
Contact us
Home
(current)
Find a home
You and your home
Your voice
Your community
About us
Contact us
Make a payment
What is an emergency?
Find a home
Report a problem
Chat with us
You and your home
Skip to bottom page
Paying your rent
Paying my rent
Ways to pay my rent
Problems paying your rent
All about Universal Credit
Service charges
Our partners who can help
Changes to your rent from 1st April 2024
Repairs
Book and track your repair
Our Service Standard - Repairs and maintenance
Emergency repairs
Outstanding and rechargeable repairs
Your responsibilities
Our responsibilities
A little extra help at home
Your tenancy
Tenancy policy
Adding or removing someone to a tenancy
Ending a tenancy
Successions
The Trust Tenant Charter – our promises to you
Find out your Tenancy Reference Number
How we can help
Update your information
Tenancy fraud
Safety at home
Gas safety
Gas servicing
Fire safety
Water safety
Electrical safety - How we keep you safe
Asbestos safety
Domestic abuse support
Stay living independently at home
Improvements
Kitchens and bathrooms
Other improvements
Permissions and alterations
Aids and adaptations
Pets and other animals
Structural fixtures
Satellite and digital TV
Trees and hedges
Sheds and greenhouses
Water meters
Mobility scooters and motorised wheelchairs
Home insurance
Home contents insurance
Range and Pennine
Fire safety
Your responsibilities
Report a building safety concern at Range & Pennine
Caring for your home
Boiler care in freezing weather
Pest control
Heating at Hunters Gate
Damp, mould and condensation
Leaseholders
Leaseholder Handbook
Leaseholder Customer Service Standards
Ways to pay for leaseholders
All about sinking funds
Administration fees
Insurance for leaseholders & shared owners
Updating your information
Past events
Energy efficiency
Green case study: Marton, Cheshire
Working with E.on Energy
Buying your existing home
Right to Buy
Right to Acquire
Share this content