The Neighbourhood Team

The Neighbourhood Team - what do they do?

Who are the Neighbourhood Team?

The Neighbourhood Team has eight members, who work closely with tenants - allocating empty properties and working will all tenancy management cases.

Each Neighbourhood Officer covers a particular area. You can find out who this is by heading to our Neighbourhood Plans.

What do the Team do?

  • Allocate empty properties working with Cheshire Homechoice.

  • Attend all viewings with new tenants and monitor new tenancies for 12 months.

  • Deal with all housing management tasks.

  • Deal with low level ASB, end of tenancies, abandonments, tenancy fraud, successions, emergency decants, mutual exchanges, managed moves and downsizing. 

  • Supporting other Teams at the Trust.

  • Linking in with social workers, community groups and police and fire services.

  • Hosting monthly 'housing surgeries'.

  • Hosting monthly Roadshows.

Find out who your Neighbourhood Officer is