Emergency electrical safety
Contact the Trust
0800 012 1311
Electricity North West
0800 195 4141
We share some common-sense advice about how to safe with electricity in your bathroom and kitchen and the value of registering your electrical goods in case of a product recall.
Electrical accidents are most likely to happen when equipment is:
Only use CE marked chargers for phones and E cigarettes.
If you have damaged cables, plugs or sockets, they can cause electric shocks, burns and fires.
Plugs and cables can suffer damage over time. To check your appliance’s cables and plug, make sure the appliance is unplugged and then check the cable from end-to-end and ask the following questions:
Also, make sure that you:
Check that the cable is firmly clamped in the plug and that no coloured wires are showing. Always replace damaged cables immediately. Touching exposed live wires may give you an electric shock or you could even be killed.
Because of the potential combination of water and electricity in the kitchen, it’s important that electrical appliances are installed correctly.
When you get a new appliance it is free and easy to register it.
Registering your product makes it easy for the manufacturer to get in touch with you if it turns out that the item you've bought is somehow faulty or dangerous.
Electrical products - especially chargers, adaptors, hair-care appliances, kettles, irons and toasters - are recalled more regularly than you might think.
There have been over 800 electrical product recalls since 2007.
In the UK, the response rate to an electrical product recall is worryingly low, largely due to people failing to register their appliances.
This means that there are potentially millions of recalled electrical items still in the UK.
You can search for your product on the Electrical Safety First website.
You can register your product too.
Contact the Trust
0800 012 1311
Electricity North West
0800 195 4141