Our opening hours - Easter 2025

We're closing our offices at 5pm on Thursday 17th April until Tuesday 22nd April at 8.30am

But don't worry - if you need us, there are still ways to get in touch. 

 

Got an emergency?

We're still here for you. Call our out of hours service, Orbis, on 0800 012 1311.

Did you know about the Orbis 'queued call back' feature? No need to wait on the phone.

 

First though, read this to make sure that you really have an emergency. 

 

Smell gas?

Call Cadent straight away on 0800 111 999.

 

Not an emergency?

Get in touch via MyAccount or by emailing trust@peaksplains.org.

We'll get back to you within 5 working days from 22nd April 2025.

 

Have a complaint or want to send us feedback?

Email us at complaints@peaksplains.org and we'll reply within 5 working days from 22nd April 2025.

You can also use the link below to head over to our complaints page and complete the form.

 

And lastly - have a wonderful Easter weekend

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