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Tell us what you think and be in with a chance to win a £50 voucher

Take a moment to complete our brief survey, and as a thank you, you'll be entered into a prize draw. The focus is on our Involved Customer Expense Policy – it's all about how we reimburse expenses for our customers who engage with the Trust.

The Trust recognises the crucial role of customers in shaping their homes and communities. By promoting accountability and transparency, offering feedback, improving current services, and shaping new ones, customers are integral to this. It is important that customers are reimbursed for their time and we'd like you to tell us what this should look like. 

1. Read the current policy

Take a look this document and then take a few minutes to fill out. 

Involved Customer Expense Policy.

2. Fill out the survey and enter the prize draw

It's just 13 questions, it'll take your around five minutes to complete the whole survey.

Fill out the survey and enter the prize draw

You've got until 17 October 2024 to complete the survey. 

3. Join us for a focus session

 We'll also be holding two one-hour focus group sessions where we can talk about this in more depth. As a thank you, you'll receive £20 voucher for attending.

Let us know if you'd be interested in attending one of the sessions below and we'll send you some more information. 

1. In person at Ropewalks on Monday 21 October at 1:30pm
2. Online session on Wednesday 23 October at 6pm

You can either let us know in the survey, email getinvolved@peaksplains.org.

RSVP by Thursday 16 October 2024. 

Got a question?

Email getinvolved@peaksplains.org and we'll get back to you within five working days.

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