Privacy statement - Safeguarding

Our customers and staff share their personal data with us. Find out how we handle, process and take care of it.

Your Privacy & How We Use Your Information

Who We Are:
Peaks & Plains Housing Trust ("we", "us", "our") is committed to protecting your personal information. We collect and process your data in line with the UK General Data Protection Regulation (UK GDPR).

What Information We Collect & Why:
We may collect personal details such as your name, contact details, and relevant tenancy information to:

  • Provide you with services
  • Manage your tenancy
  • Communicate with you

Your data is stored securely and only kept for as long as necessary.

Who We May Share Your Information With:
We may share your information with trusted third parties, including local authorities, the police, and health services, where required by law or for safeguarding purposes.

Safeguarding Notice
If you disclose that you, another adult, or a child is at immediate risk of harm, we are required to share this information with the appropriate agencies to ensure safety. These agencies may include the police, children’s social care, or health services. You will be informed before a safeguarding referral is made.